Terms of Service

 

Personal Data Protection Notice

 


At nivoraturkiye.com, we attach great importance to the lawful processing and protection of your personal data in accordance with Law No. 6698 on the Protection of Personal Data (“the Law”).

We would like to inform our customers about the purposes and methods of collecting, processing, and transferring personal data, as well as your rights arising from the Law.

 

 

 

1. Methods of Collecting Personal Data

 


As nivoraturkiye.com, acting as the data controller, and within the framework of our legal obligations under applicable laws;

we collect your personal data verbally, in writing, or electronically through our website, social media platforms, mobile applications, or similar channels for the following purposes:

 

  • To enable you to benefit from our brands and services,

  • To inform you about our campaigns (with your consent),

  • To record your feedback, suggestions, and complaints,

  • To establish better service standards, and

  • To determine and implement nivoraturkiye.com’s commercial and business strategies.

 

 

 

 

2. Processing of Personal Data and Purposes

 


As nivoraturkiye.com, in our capacity as the data controller, your personal and/or sensitive personal data that we obtain through call centers, written communication channels, social media accounts, mobile communication channels, in-store communication points, or other channels may be:

 

  • Obtained, recorded, stored, preserved, updated, rearranged, classified, or processed,

  • Retained for the period required for the purpose for which they are processed or as prescribed by law,

  • Shared or transferred, when legally or operationally necessary, with private or legal entities we cooperate with, public institutions and organizations we are legally obliged to, or third parties located in Turkey or abroad.

 


This processing may be carried out to enable customers to benefit from our services, inform them about campaigns (with consent), record complaints, improve service standards, and determine and implement commercial and business strategies — all in compliance with Law No. 6698 and related regulations.

 

 

 

3. Transfer of Personal Data

 


nivoraturkiye.com may share your personal data, based on your explicit consent or within the security and confidentiality principles defined by law, with the following parties:

 

  • Group companies, business partners, clients, suppliers, and auditors,

  • Public authorities or institutions legally authorized to request such data,

  • Other relevant parties, within Turkey or abroad,

    for the purposes of conducting company operations, maintaining customer relations, providing services and opportunities, and improving service quality.

 

 

 

 

4. Rights of the Data Subject under Article 11 of the Law

 


nivoraturkiye.com will respond to requests from individuals whose data are processed regarding the following rights:


a) To learn whether nivoraturkiye.com processes their personal data and which data it processes,

b) To obtain information regarding the purposes of the processing,

c) To know the third parties to whom nivoraturkiye.com transfers personal data domestically or abroad,

d) To request correction of incomplete or inaccurate personal data,

e) To request deletion or destruction of personal data in accordance with the law,

f) To request notification of corrections, deletions, or destructions to third parties to whom personal data have been transferred,

g) To object to any adverse result arising from the analysis of processed data exclusively through automated systems,

h) To request a copy of their personal data.

 

 

 

Privacy and Security

 


To provide better service, nivoraturkiye.com Online Shop may request some personal information from you (such as name, age, interests, and email).

The data collected on our secure servers is used only for internal purposes such as:

 

  • Running periodic campaign activities,

  • Organizing special promotions tailored to customer profiles, and

  • Preventing unsolicited emails through customer segmentation.

 


nivoraturkiye.com Online Shop will never share, sell, or use the collected data for commercial purposes outside its operations without your consent.


Customer information will only be disclosed to official authorities if required by law or in response to a lawful government request.


All customer data entered into our system can only be accessed and modified by the customer themselves.

It is impossible for others to access or alter this information.


Your credit card details requested on the payment page are never stored on nivoraturkiye.com Online Shop servers or those of our service providers.

All payment transactions are securely processed directly between your device and the bank via the nivoraturkiye.com interface.

 

 

 

Use of Cookies

 


Cookies are small text files or pieces of information stored on your computer or mobile device (such as smartphones or tablets) when you visit our website.


We use cookies to make our site easier to use and to tailor it to your interests and needs.

Cookies help websites recognize you and provide a more personalized experience (such as remembering your preferences).


Cookies also make your future interactions with our Site faster and more efficient.

In addition, we may use cookies to gather statistical information about how visitors use our Site to improve its design and usability.